![]() ![]() ![]() For additional information regarding application and eligibility, please reference Warranty Policy 4.18.Photos MUST be clear and provide perspective image(s) that identify the affected component(s) and close-up image(s) that illustrate the defect or condition.This documentation showing the cause of defect MUST be created prior to the start of the repair and attached to the warranty claim.ANY leak repair to be performed under warranty requires photo documentation of the active leak.Warranty Claim Submission: Warranty Policy 4.18 What should I do next? Pretend that I didn't know or report to Lexus? Therefore I am 100% sure they never removed the engine and did the fix they claimed on the receipt. The service record was never reported to Lexus or Carfax. And it was put back in the garage around 11 AM. The car was in the service bay for about 1 hour 30 minutes and left the bay for a testing ride for 10 minutes, followed by car wash. The next recording shows the car was parked for the whole week until next Friday at 8 AM. The car was indeed sent back to the garage right after I left. I just finished reviewing the dash cam, it didn't record every detail. The airtag tracking history showed the same thing. Then the next time it was ignited was the next Friday morning. It might ignite once very shortly on next Monday. Here are the facts that I think the dealer tried to scam the Lexus for labor costs.īased on the Lexus app, the car was put back in the garage right after I left. I checked the oil was new with a yellow color, so I definitely got the oil change. On Friday afternoon, the service manager called me that the car was ready for pickup. On Tuesday, the service manager called me the parts were delivered and ready to install. The car might ignite next Monday afternoon for a very short amount of time, and no miles were added. Also, I had an airtag on the car, so I could know the location. I was monitoring the Lexus app, so I could know when it was last ignited and how many more miles were added. The service manager told me it was covered under warranty and I would get a free oil change. I think it is just releasing the oil, not the actual leaking. I didn't see it but saw oil dripping off. One hour after the car entered the maintenance bay, the service manager asked me to follow him and showed me that the timing cover was leaking. On Friday, I sent the car to one of the dealerships for 40k maintenance, just an oil and oil filter change. I have a 2020 ES 350 with about 39k miles on it. The oil leak repair cost for an oil gasket leak can vary depending on how accessible the oil pan is in your RX350.I want to share some dubious experiences with my recent dealership experience. Your RX350 may have an oil pan leak - this is the gasket that sits between the oil pan and the bottom of the engine. If it is extremely low again, have your mechanic take a look before driving it much more. If you notice that the oil level in your RX350 is extremely low or empty, fill it up and check it again the next time you drive. If the oil in your RX350 is dirty or smells like gasoline, you probably need an oil change. In addition to checking the oil level, you also want to look at the condition of the oil when you have the dipstick out. Otherwise the dipstick will read slightly low. Make sure your engine is cold when you check the oil in your RX350. Note that most Lexus have an oil pressure gauge next to the speedometer - this gauge does not tell you what your oil level is, however the video above will show you how check the oil level in your 2016 Lexus RX350. Checking the oil in a RX350 is fairly easy and should be done once a month. ![]()
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